Shimo installs the following files and folders on your computer:

/Applications/Shimo
/Library/Application Support/Shimo
/Library/Extensions/tun.kext
/Library/Extensions/tap.kext
~/Library/Application Support/Shimo

If you want to uninstall Shimo completely, then just remove these files from your hard disk.

Please don't run the original CiscoVPN Client together with Shimo, because they use the same system utilities and therefore unforeseeable problems can occur when you run them simultaneously. Shimo does not need the original client to be running, so close it.

If you use multiple computers like a desktop mac at home and a mobile, then you are allowed to use your license file for both. But for every USER (person) you have to buy a single license!

Please first check the spam folder of your email account, because sometimes the license file gets identified as spam. If you cannot find it, just contact us using the link at the bottom and tell us your full name and the date of the payment of your license, so we can identify you.